Who we are

Sometimes you happen upon a company that is a “throwback”. They remind you of simpler times. When a person’s word could be counted on. When real people answered the phones. When you weren’t treated like a number, but as a person of value. When traditional business values were upheld as the standard. You remember that kind of company? You have just found one. Lineage is a unique document storage company that is dedicated to our clients’ needs. When it comes to file management you can put your trust in us.

Since our beginning in 1984, Lineage has been solving mailing, document management, document storage and challenges. And even though we have grown over the years to six locations, over 100 employees and over 10,000 customers, we have remained true to our roots of high quality file management. Our people treat our customers the way we would want to be treated. Not because it is easier (because often it is not), but because we believe it is the right way to do business. And today our “old-school” values combine with “new-school” technology and processes to help us come through for our clients.
We say it this way:

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Our mission

We come through for our customers. We come through for each other. Neither rain nor snow nor gloom of night, nor a heavy workload, nor even a really, really bad cold will stop us from the swift completion of our mission. We come through.

Looking for a business partner that consistently comes through for you? Find out why for us and our clients…the important things never change.


What Our Customers Say

“The folks at Lineage are always willing to go the extra mile.”

– Tessa Stigall,
Vice President of Client Services, MedEvolve

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“For so many years, it’s just been great service and dependability.”

– Tina Church, Salem Distributing

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“Over the years, Lineage has shown itself to be trustworthy and reliable."

– Mark DeVito, Director of Operations and Finance, Derek Prince Ministries

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“What’s impressed me most is that they’ve always been willing to go above and beyond..."

– Theresa Fleming, Facilities Coordinator, PepsiCo

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“...repairs are taken
care of quickly, easily, and completely."

– Jim Freay, Chautauqua Institution

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What Our Customers Say

“The folks at
Lineage are
always willing
to go the
extra mile.”

– Tessa Stigall,
Vice President of
Client Services, MedEvolve

Read more

“For so many
years, it’s just
been great
service and
dependability.”

– Tina Church,
Salem Distributing

Read more

“Over the years,
Lineage has
shown itself to
be trustworthy
and reliable."

– Mark DeVito,
Director of Operations and
Finance, Derek Prince Ministries

Read more

“What’s impressed
me most is that
they’ve always
been willing to go
above and
beyond..."

– Theresa Fleming,
Facilities Coordinator, PepsiCo

Read more

“...repairs are
taken care of
quickly, easily,
and completely."

– Jim Freay,
Chautauqua Institution

Read more


Leadership Team

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Richard Williams
President/CEO

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David Hillery
CFO

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Andria Russ
VP of Human Resources

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Tom Hinshaw
VP of Service

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Paul Klein
General Manager -
Buffalo Rochester

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Shell Berry
General Manager -
Charlotte and Triad Region

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Tony Ambrosia
General Manager -
Kansas City

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Alison Hall
General Manager -
Lineage Mailing Services

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Jody Keene
General Manager -
Little Rock


Locations

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Buffalo, NY
150 Lawrence Bell Dr.
Suite 100
Williamsville, NY 14221
Phone: (716) 631-3345
Fax: (716) 631-3238



Little Rock
5001 Northshore Lane 
North Little RockAR 72118
Phone: (501) 663-6110
Fax: (501) 663-6559



Charlotte

1629 Cross Beam Dr
Charlotte, NC 28217

Phone: (704) 559-6569
Fax: (704) 559-7453  



Rochester, NY

904 Elmgrove Rd.
Suite 3
Rochester, NY 14623
Phone: (585) 424-2330
Fax: (585) 424-2353



Kansas City
8200 Nieman Rd
Lenexa, KS 66214
Phone: (913) 888-0333
Fax: (913) 888-6957




Triad Region, NC
(Winston Salem, Greensboro, and High Point)
256 B Gretas Way
Kernersville, NC 27284
Phone: (336) 852-1152
Fax: (336) 665-1872