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Document Management Software

What Is Document Management Software?

Lineage Accelerate

Document management software is an intelligent system that allows for the receiving, tracking, managing, and storing of your business’s documents. It helps you to produce and distribute advanced file generation and communication methods to meet your customers where they want to be met.

From call center, mobile device, web or print, a modern document management system seeks to provide customized channels to enhance a range of digital and traditional customer interactions.

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Document Management Software Might Be What Your Business Needs

Our document management systems selections are best for your business if you need to…
Speed Up Your Process
Automation is key in today’s fast-paced world, making an automated electronic document management system critical
Optimize Communication Delivery
Whether it’s for print, digital, web, email, or shipping or receiving, you can get software optimized for your customer’s every interaction
Mitigate Risk Of Confidential Information Handling And Distribution
Compliance and industry regulations are at the forefront of your business operations and must be managed properly and at the highest caliber to avoid legal issues
Centralize Customer Communications
Document control solutions that centralize customer communications make managing, tracking, and reporting on your document generation and delivery much easier
Improve Customer Satisfaction
When you can reach customers quickly and easily the way that they like to be communicated to, and with some personalization, they’ll be more likely to do repeat business and refer you
What is Lineage Accelerate?

Your Document Management Software Selection

Your document management software selection at Lineage is tailored to create personalized, relevant communication that delivers to your customers based on their preferences. Our software solutions are brought to you by our intelligent communications partner, Quadient, to help your business achieve omnichannel communication goals that match your audience in its entirety. Learn more about our document management software solutions by reaching out to us here.

Document Management Software Features That Improve Effectiveness

Help your team and business function smoothly while increasing customer satisfaction by implementing these document control system features into your business.
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Automation
Cut down on time and labor by automating processes like mail preparation and document creation
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Secure Storage
Any and all documents are safely stored using specialized cloud software
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Multi-Channel Delivery
Communicate with your customers in the way they’ll appreciate it the most

How You Can Get Lineage’s Document Management Software

Our document control software solutions can take care of your documents and customer communication needs. Here’s a basic three-step process for how you can get them for your business:
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Contact Us
After reaching out, you will be contacted by a sales professional to schedule a strategy session on your file management software needs. All of our sales representatives are trained to see your business needs as a whole. During your strategy session you can expect to identify core issues so that they can provide comprehensive solutions to help you grow and optimize your business.
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Process And Implement Your Document Management Solution
We put together and present a business review plan with the solutions that would fit your business case. From there, we work through your specific document control software solution together based on your business needs, budget, and overall goals. Then, whether it’s installing the equipment, training you on the software, or consulting your business operations, we help set your business up for success.
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Enjoy The Perks of Your Document Management Software
Enjoy the peace of mind that comes with knowing you have the best document management system. Your business can save time, money, and headaches while you give your customers the high-class experience they expect.

Clients We’ve Partnered With

Since 1984, 15,000+ businesses have chosen to work and still work with us. Here are just a handful of them:
Buffalo Bills
caromont
Charlotte Motor Speedway
charlotte-checkers
derek-prince-ministries
robert-half
piedmont-natural-gas
first-national-bank
high-point-university
hendrick-honda
husqvarna
national-multiple-sclerosis-society
novant
patterson-pope
pepsi

Why Businesses Like Yours Love Working With Us

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“We have used Lineage for many years to provide our contracted services for our postage machines and maintenance. The service they provide is always exceptional.”
Lisa Robinson, New Hope Carolinas, Rock Hill, SC and North Charleston, SC
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“We value our collaboration with Lineage and have only ever had a positive experience with them.”
Daniel Marshall, United Printing, Charlotte, NC
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“We love Lineage, they are a pleasure to work with. My technician is the best service guy we have. We highly recommend Lineage.”
Betty Leverton, Essent Guaranty, Winston-Salem, NC
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“The increase in our office productivity with the equipment from Lineage is the best. Not to forget to mention... their service afterwards is A+++!”
Edward Gibson, Atchison Account Management, LLC, Atchison, KS
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“Our business has recently leased a machine from Lineage. We have been pleased with the service received and the quick response time and time to educate the employees on how to use the machine.”
Janell Niehues, Nemaha County Clerk, Seneca, KS
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“Lineage is great and very attentive to our needs regarding our mail machine. They were great also in getting our new machine set up and answering all of our questions.”
Mary Krstulic, Wallace Saunders Chartered, Overland Park, KS
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“Great product. Prompt service department when need arises. The keep tabs on what is best for my business and make sure we function smoothly and efficiently.”
Kelli Sanders, Kelli Keene Sanders MD, North Little Rock, AR
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“Lineage has been a great vendor for us at AFPG. They performed onsite training for one of our recent upgraded machines. They have been great when we’ve had any questions on any of our current products or any other needs we’ve had. The Lineage team is highly recommended.”
Phillip Stiedle, Perkins Fire Pro, North Little Rock, AR
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“Lineage is always fast to respond when service is needed. They are friendly, knowledgeable and willing to go above and beyond.”
Stephanie Osborne, Cabot Public Schools, Cabot, AR
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“Great products and services. What more could you ask for? Well, you could call Lineage - they’re the best.”
Trevor Mattice, Mattice Legal LLC, Williamsville, NY
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“Customer service is exceptional. They always provide excellent customer service, attention to detail, respond promptly and always with a virtual smile and kindness.”
Judy Smith, Visit Buffalo Niagara, Buffalo, NY