Leadership Team
Being true to our purpose, living out our core values and achieving our mission requires a team that is committed and laser focused. We believe that commitment and focus must start at the top and be modeled by our leaders. We are blessed to have the kind of leadership team that does just that during the document storage, mailing, or management process here at Lineage.
Richard Williams
President/CEO
To say that Richard worked his way up within Lineage may be a bit of an understatement. Joining the then family business in 1984 as a janitor, Richard wore many hats along the way before being named President in 2007. As part of the original leadership team with his parents, David and Anna Williams, Richard helped grow the company to six locations and 106 employees. In 2016, Richard became the CEO to lead Lineage into the future and launched the Lineage Foundation to support mission projects. Richard and his wife of 24 years, Tiffany have three sons – Ian, Mason and Cole. Between guiding Lineage, investing time and resources in local to international missions and his involvement in his church, Richard’s plate is joyfully full.
David Hillery
CFO
After 11 years in public accounting, Dave joined Lineage at the turn of the century and has worn a few hats over the years (the last one will stick – CFO). A numbers guy, Dave has two numbers that are most important to him – 22 and 3. 22 years married to Katie and 3…as in kids – Matthew, Daniel and Hannah. When he’s not working, you’ll often find him with his family, volunteering as treasurer for non-profits or on the ice and ball fields coaching.
Tracy Smith
VP of Human Resources
Tracy joined the Lineage team in 2021 bringing with her a breadth of knowledge and expertise in the area of Human Resources. Her previous experience includes a strong background in learning and development which led to her interest in Human Resources overall. Tracy loves to help people maximize their full potential which is why she is excited to being her strategic mindset to all areas of HR in Lineage. When Tracy isn’t assisting with employees, she enjoys working out, turning anything into a competition, almost any social event, and spending time with her husband Chas and dog Reagan. time pursuing outdoor activities such as hiking and skiing.
Kent Corby
VP of Service
After spending some time working in IT, Kent Corby joined the Lineage team just after his 21st birthday. And he’s been along for the ride ever since. With 18 years under his belt as an experienced service technician, Kent served as Service Manager for the Kansas City office before being promoted to Vice President of Service in 2021. Kent has a wife, Emily, and two amazing daughters - Lily and Piper. He is a lifelong Kansas City Chiefs fan, like to grill and smoke meat, and will never turn down a round of golf and enjoy family time whether it's on the beach, in the mountains or in the comforts of home.
Paul Klein
Regional Sales Director - Charlotte
With 31 years under his belt, Paul holds the honor of longest tenure on our leadership team. Quite literally, he’s done it all over the years – sales, shipping/integration, sales management and now general manager. The only job he has held longer is that of husband – to his wife of 32 years, Diane. And with three grown children (Jessica, Timothy and Madeline) spread from Charlotte to New York to London, he and Diane stay busy traveling.
Jeff Shepard
Regional Sales Director - Buffalo/Rochester
A Lineage veteran, Jeff Shepard was leading the Buffalo herd long before he received the title. Jeff has more than 15 years of Sales experience, 12 of those years spent at Lineage. He served as Sales Manager before being promoted to Regional Sales Director of the Lineage Buffalo location in January 2021. In his spare time, Jeff & Chelsey are busy raising their 3 beautiful children. As an avid cook he likes to test out new recipes. He also plays in a local men’s leagues hockey and enjoys pickle ball. If you are on the lakes around WNY, you may also catch him boating.
Tony Ambrosia
Regional Sales Director - Kansas City
Before joining the Lineage family in July 2018, Tony spent 20 years in the Fortune 500 sector holding regional, national and senior leadership positions. His last nine years was spent as a Senior & General Manager for Neopost USA. The main loves and passions of Tony's life can be summed up with 3 F's and 3 B's (no, not his high school report card). Faith, Family and Friends are the center of his life, that he lovingly shares with his wife of 33 years, Tammy, their two children Kris and Sarah and their three grandchildren. His main entertainment and likes are Baseball, Bruce Springsteen and Brew (dark roast coffee and espresso).
Alison Hall
General Manager - Lineage Mail Services
Alison Hall would be what some might call a "lifer" in the mailing industry. She joined Lineage in 2018 with over 25 years of experience in the shipping and mailing industry including operations, USPS relations, general management, sales and client services. When she's not being Wonder Woman at Lineage Mailing Services, she's enjoying life with her husband, Scott, and two teenagers, Wyatt and Gracie. Alison is just as involved outside of Lineage, staying active in her local church, leisurely reading or catching a Chiefs or Royals game!
