Mize CPAs Inc
Snapshot
The Problem
Their mailouts included a variety of documents, such as paychecks, AP billing statements, HIPAA-sensitive medical billing statements, and more.
As the company continued to grow, the need for accuracy and efficiency in mail preparation became increasingly crucial. Furthermore, the aging machines used for these tasks needed an upgrade to keep up with the company's evolving demands.
"We just needed to step it up to better meet our workload," said Thomas. "And then, honestly, we just wore out the machines we were using, so it was time to upgrade."
The Solution
Lineage Accelerate, known for its top-of-the-line products and exceptional personal service, offered the perfect solution to meet Mize CPAs' needs. Joe G., a sales professional in Kansas City for Lineage Accelerate, recognized that Mize CPAs required a solution that guaranteed precision, privacy, and efficiency in their mail prep processes. The DS-200i folder/inserter from Lineage Accelerate was identified as the ideal choice, ensuring that critical documents would be handled accurately and securely.
"These are critical pieces of information that go out in these mailings," said Germano. "There's no room for doubts. Our clients don't want those doubts, and their clients won't stand for them, so it's essential that accuracy and privacy be strictly adhered to. The DS-200i offers the precision that Mize CPAs was looking for, and it's been a good match."
***Quadient’s DS-200i has since been replaced with the improved DS-700 iQ.***
System Spotlight
Quadient DS-700 iQ Folder Inserter
When dealing with variable documents, the DS-700 iQ guarantees precision and reliability. It's equipped to handle the intricacies of accounting, taxes, and billing, where accuracy is paramount. The Automated Insertion Management System (AIMS) meticulously verifies and calibrates each document, ensuring that they are inserted into the correct envelope without errors, every time. No more missed or double feeds—just seamless, error-free document preparation.
The Results
The enhanced workflow automation and efficiency allowed Mize CPAs to improve the speed and accuracy of their mail preparation, benefiting both their internal accounting departments and their clients.
This change in document distribution positively impacted their business and tax services, ensuring the secure and timely delivery of variable documents, particularly those containing sensitive personal information. Enhanced document security measures were put in place, ensuring that confidential client data was safeguarded throughout the mailing process, instilling trust and peace of mind among their clientele.
Conclusion
The success of this collaboration can be attributed to the outstanding products and personalized service provided by Lineage Accelerate. The relationship between the two entities has flourished, with Lineage Accelerate's commitment to delivering top-of-the-line products and exceptional support contributing to Mize CPAs' operational efficiency and client satisfaction.
“We’ve had a really good working relationship with Lineage, and I like the way they go about things,” said Thomas. “When you use Lineage, you’re going to get top-of-the-line products and outstanding personal service. Yes, it saves you time and money – which are great things, of course – but it’s that personal touch that keeps it going.”
In conclusion, the partnership between Mize CPAs Inc. and Lineage Accelerate has not only optimized their document distribution but also strengthened their bond over the years, offering a winning combination of cutting-edge solutions and exceptional service.
