Location: 414 E 12th St, Kansas City, MO 64106
COMPENSATION:
$16 – 17/hour
REPORTS TO:
Customer Service Manager
OUR CULTURE:
We move to the beat of a different drum. Our core values aren’t just words on a piece of paper but something we strive to live out every day. We make a difference in the lives of our employees, their families, and our communities. We accomplish this by using our time, talents, and resources. Each of our locations support local charities and we offer the opportunity to participate in international mission trips.
We are committed to our culture. We rally behind our core values, and we deliver a positive experience to our customers. We celebrate our employees’ success and encourage our team members to bring their insights and recommendations to the table. Are you ready to discover your true potential? Are you ready to join the Lineage family?
POSITION SUMMARY:
The City Hall Mailroom Clerk is a customer service focused professional who is interested in working in a fast-paced and demanding environment. This position will have a primary responsibility assisting customers at the Kansas City MO (KCMO) City Hall as well as sorting and preparing mail for outbound processing of the mail brought in by the City of KCMO employees. This position is also responsible for inbound mail sorting as well as UPS and FEDEX mail sortation and processing.
RESPONSIBILITIES:
- Assist customers with inbound and outbound mail at the KCMO City Hall.
- Ensure
o USPS compliance – in all mail
o Mail is processed correctly and accurately
o Mail is sorted properly for outbound and inbound mail processes.
- Look for improvements in processing customers mail
- Support other area’s processing in down time
- Responsible for incoming mail sort
- Assist customers with questions regarding their mail
- Manage supplies
- Live out Lineage core values of Integrity, Growth, Family Culture, Pursuit of Excellence, and Compassion in all aspects of the job.
- Other duties as assigned.
QUALIFICATIONS:
- High School diploma or equivalent
- Strong work ethic
- Positive attitude
- Strong customer service skills
- Excellent communication skills
- Professional and presentable personality
- Detail oriented
- Highly organized
- Work well under pressure
- Good organizational skills
- Problem solving skills
- Electromechanical understanding – run equipment
- Computer skills and efficient in Microsoft programs such as Word and Excel
- Timeliness / Attendance
SUPERVISORY RESPONSIBILITY:
None
WORKING CONDITIONS AND PHYSICAL EFFORT:
- This position is in a office/warehouse environment
- Standard & specialized office equipment is used (such as computers, phones, copier, mail machine, folder inserter, printers, sorters, etc.) as well as tool use (screw driver, clamps, drills, pliers, wrenches, etc)
- Mix of physical and sedentary position
- This position would require some lifting/carrying (up to 25lbs)
- Filing, bending, standing, reaching with hands/arms, using tools, etc. as necessary.
- While performing the duties of this position, the employee is required to speak and hear
TRAVEL:
None
Lineage is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
