Carolina PCC Trade Show

The Carolina PCC Trade Show began in 1961 with the formation of local mail users’ councils, also known as citizens’ advisory councils (Greater Charlotte Postal Customer Council, 2017). This program focuses on improving customer service, satisfaction and profitability for individuals in the postage industry. Today, there are more than 250 PCCs representing nearly 150,000 active mailers. A joint PCC meeting …

Roswell Bike Ride

For their second time, several Lineage employees from our New York office participated in a bike ride to support individuals suffering from cancer through the Roswell Park Alliance Foundation. Established in 1991, this non-profit foundation manages donations that promote lifesaving research, treatment and prevention programs for those affected by the disease. One way individuals can make contributions to this organization …

Document Integrity: Getting it Right the First Time

Document Integrity: Getting it Right the First Time

There’s nothing more important to managing your document management work flow than integrity. However, maintaining document integrity can quite be challenging for most organizations. So, what exactly is document integrity? Simply put, document integrity means making sure all documents are sent to the right customer, the first time. Ensuring all content whether a medical bill, paycheck stub or any other …

Hoskins Park

During the summer of 2017, Richard Williams, president of Lineage, alongside service manager and service tech, Allen Williams and Karl Clark, helped paint homes at Hoskins Park in Charlotte, NC. Hoskins Park Ministries (HPM) is a Christian ministry that seek to share the love of Christ with disadvantaged and homeless individuals by providing transitional housing facilities, clothing, food and other …

Document Integrity: Getting it Right the First Time

Importance of Data Quality

Ensuring organizations have the most accurate data is important to business success. Through data, organizations connect with their customers in numerous ways. Data can include customer contact information including addresses, demographics and products and services. Data Quality may become affected due to failed data imports, key entry mistakes and typos as well as outdated customer contact information and addresses. When …