Did you know: 70% of small businesses are owned and operated by a single person (businessinsider) Businesses with less than five employees make up 62% of all businesses in the US. (capterra) Lean staff is a common hurdle for small businesses, meaning they have to do more with a lot less than a corporation or even medium to large-sized business....

  Making the right impression is crucial in managing customer relations. Each and every time you interact with a customer, it creates an opportunity to meet their needs, build insightful rapport and continue to maintain a healthy partnership that can ensure steady revenue in the long term. Each communication is essential to customer satisfaction but creating documents is time-consuming, sometimes...